Legislative Compliance Policy

We follow the Law of Georgia on the Protection of Consumer Rights. Before you buy, we tell you who we are, what the product is, its full price, how it is delivered, and how cancellations and refunds work.

We process personal data in line with the Law of Georgia on Personal Data Protection: only for the purposes described in our Privacy Policy, and no more than is needed. A child's photo is deleted as soon as the character has been created.

Orders are concluded electronically on bookulus.kids. We keep a record of each order and payment — including your acceptance of these policies — for as long as the law and our payment provider require.

We comply with the rules of Visa and Mastercard and the requirements of our payment provider Flitt: we display the accepted card brands, show the total before payment, never collect or store card details, and record the payer's name, address and phone number for each transaction.

Prices include all applicable taxes, and we meet our obligations under the Tax Code of Georgia.

Bookulus may be used only for lawful purposes. We do not accept material that is unlawful, offensive or infringes anyone's rights, including a child's photo uploaded without the consent of their parent or guardian. Our service is intended for adults aged 18 and over.

We cooperate with our payment provider's checks to prevent fraud, money laundering and the financing of terrorism, and may refuse or cancel a suspicious transaction.

We respect intellectual property rights. If you believe material on bookulus.kids infringes yours, write to zuka.jayeli@gmail.com and we will review it promptly.

Send any complaint to zuka.jayeli@gmail.com or call +995 595 53 11 11; we reply within three working days.

These policies are governed by the law of Georgia. You may also turn to the Competition and Consumer Protection Agency of Georgia, or bring a claim before the courts of Georgia.